BrokenGold.com has been in business for over 20 years and they are located in Burlington, North Carolina. They are members of the GIA (Gemological Institute of America), the International Precious Metals Institute, and the Alamance County Chamber of Commerce.
They specialize in precious metal refining. They buy materials such as gold, silver, diamonds, and platinum in many different forms, from rings and necklaces to flatware and dental scrap.
They offer what is called the â€œFast Pay Voucherâ€. This is a voucher that you fill out with you bank account information and put in your Gold Kit. This allows them to deposit the money for your materials directly into your bank account the day that they receive them. We did not choose this option, so we cannot comment specifically on it, but we are curious how difficult it is to get a refund if you are not satisfied with the money they offer you.
One concerning aspect of their business is that they only insure their â€œGold Kitâ€ up to $80. With the current price of gold, it is very likely that what you send them will be worth much more than $80. We also found that they are not accredited by the Better Business Bureau.
We sent BrokenGold the same materials that we sent the other companies in our experiment and we were very disappointed with the results. They were slow to respond to our request for a Gold Kit and paid out the lowest of any of the companies that we tested at only $32.20. This was only 10% of what the highest paying company, Cash for Gold USA paid ($343.89). Overall, we cannot recommend using their services.
Here is the gold kit that they sent me with the materials that I sent in…